Customer Reviews

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DealerRater Sep 18, 2021

Dealership was very clean and staff was very polite. Car was ready and compete as promised.

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DealerRater Aug 14, 2021

Amr is the best he went above and beyond for me

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DealerRater Jul 24, 2021

Mike Kim is the best service advisor in the world! I love you Mike. I recommend every my friends and family to go see him if they ever needs service.

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DealerRater Jul 3, 2021

E X P E N S I V E expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensive expensve

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DealerRater Jun 28, 2021

Mike Kim was amazing. Very professional and did an excellent job communicating with me about my service for my Range Rover. I’ll definitely be back!

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DealerRater Jun 12, 2021

Advisor was very kind, meticulous, and professional. Conducted thorough multi- point checkup and all was beyond expectation. Highly suggest to use services from this dealership.

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DealerRater May 10, 2021

Mike Kim displays the highest degree of knowledge, professionalism, and respect. . It was a pleasure working with him. I will highly recommend your dealership to others.

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DealerRater May 8, 2021

Courteous staff. The windshield on the Discovery was leaking again, drove by to it off, was attended to right away and was given a loaner car.

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DealerRater May 1, 2021

Very accommodating, the people I interacted with well very professional and knew what they were doing They did a professional job and were done when they said they would be.

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DealerRater Apr 12, 2021

Julian in Service makes ones visit to Jaguar pleasant, productive and quick. Coordinates a very positive experience. Explains everything clearly and precisely. Returns calls promptly. Could not imagine a better representative for Jaguar Land Rover.

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DealerRater Apr 2, 2021

Excellent service. Mr. Mike Kim was very helpful and professional. Issue with a LR Discovery (that another dealership was baffled by) was fixed in a day.

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DealerRater Mar 22, 2021

Daniel did a great job in finding the parts they needed for my repair and was able to get me back the car in the same day.

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DealerRater Mar 21, 2021

Excellent sales and service. Very easy to deal with. No pressure. Honest dealership. Reputable, fair and trustworthy. Vehicle was ready when promised , clean and ready to go.

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DealerRater Mar 5, 2021

One of the finest run service departments. I have had service several times and never disappointed. Professional kind and knowledgeable. I also want to acknowledge Pedro at the body shop. I was surprised that every step of the way proven to be perfect.

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DealerRater Feb 18, 2021

The service team is professional, friendly and services were completed in a timely manner. Highly recommend the Englewood location on over the Paramus location which is subpar.

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DealerRater Feb 12, 2021

I would highly recommend Mr. Mike Kim. He is very friendly , very well organized with customer service and just awesome. Also, he speaks Korean. That’s plus!

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DealerRater Feb 8, 2021

The customer service representative I worked with was excellent - promptly serviced my car, advised me of the status every step of the way, was courteous, polite and professional.

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DealerRater Feb 7, 2021

Hi the service at this location is always 5 star. Thank you to Christian in sales and Julian in service. You guys are the best your customer service skills and professionalism always make the experience of coming into your location a pleasure. Thanks again Julian and Christian of land Rover of Englewood New Jersey my 2020 Range Rover hse sport is perfect thanks!

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DealerRater Jan 24, 2021

Oliver hooked me up with a 2021 range rover sport. Had a hiccup with the lease application but Oliver and his guys were able to make the deal happen for me at the original price we negotiated.

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DealerRater Jan 20, 2021

I’ve been going to this dealership for the last 1 1/2 yrs. Always well taken care off. Only problem is never enough loaner cars available.

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DealerRater Jan 6, 2021

Ben was a great very personable salesman as well as the rest of the staff Alex and Karl were seamless getting the process done Thanks again !

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DealerRater Dec 30, 2020

I like the service of dealership they show genuine concern about your truck, and customer service are very polite and give straight up answers on any question that you inquire to ask

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DealerRater Sep 23, 2020

had to leave the vehicle for a repair but needed a loaner. The appointment was for 3 weeks later since a loaner was not available. Still have a major problem with an inferior vehicle

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DealerRater Aug 19, 2020

Bought a new Range Rover Sport and had nothing but trouble. The dealer could care less about my problems. Will never buy another range rover and writing this to avoid other people from spending alot of money for a poor quality vehicle.

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DealerRater Jul 17, 2020

I WOULD REALLY CONTINUE MY SERVICE OUT THERE MIKE HAS BEEN VERY HELPFUL AND VERY MUCH UNDERSTANDING AND HARDWORKING SERVICE ADVISOR , HE REALLY TOOK CARE OF ME WITH A LOANER AND TRIED TO FIGURE OUT ISSUE WITH MY WIFI STATUS IN THE CAR , I WOULD REALLY RECOMMEND MIKE KIM FOR ALL MY CARS AND HE HAS THE KNOWLEDGE AND THE COMPANY LAND ROVER SHOULD BE PROUD TO HAVE HIM AS AN ADVISOR .AGAIN HE IS THE ONLY MIKE KIM , GREAT EXPERIENCE WITH THIS GENTLEMAN.

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DealerRater Jul 7, 2020

Out of state customers dont waste your time with this unprofessional and unreputable dealership ********Please Stay Away I tried to purchase a car from the dealership, as an out of state customer I offered a deposit on the phone and a check upon picking up the car, I was told that the car is available and there is no need for a deposit now as we are good to go on the deal and the sales manager will reach out to me the next business day to close the deal. Next business came and neither the sales person Jonathan nor ...

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DealerRater May 28, 2020

Brought my brand new 2020 Range Rover in with a sunroof problem and my car was STOLEN while in their service drive a few hours after it was dropped off. Their GM never called to apologize...provided no details and actually questioned whether I had been a Land Rover owner over the past two decades (of which I've owned at least a dozen). After calling a few times on the following day, the GM Ron Haro had a cavalier attitude and said "well, you've got an insurance issue to deal with". Why didn't anyone from senior ...

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DealerRater Jan 12, 2020

I called Mike Kim with a concern I had with my LR, he was excellent with his response, Was able to get me in and took car of my concerns. Mike was very professional, kind and courteous. A great experience. Thank you Mike.

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DealerRater Dec 18, 2019

I have been in the car business 5 years and Mike was the best service advisor I have ever dealt with. Found out the problem to my radio which no other place could. Highly proffessional!

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DealerRater Nov 30, 2019

I was using this dealership as it was convenient to work. I have to say, this is by far the worst place I’ve ever gone for any type of service. Both dealership and independent mechanic with my older cars. First issue is a clunk coming from the front end, and the vehicle cannot maintain a lane at highway speeds. The sharp drifting was noted by the shop foreman. Since this dealership would not let me take a loaner to NC for Thanksgiving, I had no choice but to drive the Rover down to the Carolinas. I was assured the ...

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